Broken record here, but so many of these uses start with “how can we get people to use a chatbot” rather than “how do we solve a problem” or “how do we fill a need.”
The “problem” according to the companies is that people aren’t using chatbots enough.
The new chatbot, called Ask DoorDash, allows users to search the app for what they're looking for in their own words instead of having to scroll through restaurants and stores to build a cart.
good time for a reminder that after 2 years of promising this, DMs are not end-to-end encrypted (outside of external services like Germ)
One way you can tell LLMs are good and safe is when they are haunted by a mysterious lighthouse keeper
I got the paper together in Dec 2024 with some of my friends, but now the context was AI as a tool of normalization. That paper was submitted to alt.CHI 2025 in Yokohama. Despite getting 16 reviews during the open review process, all rated 4s and 5s, the track chairs decided to reject the paper. 4/5