Empathy tax: Study (N=350) finds 82% of professional women spent at least 30% of workweek listening to anxieties, offering encouragement or monitoring how people are feeling. Many men didn’t see such work happening around them; women described it as commonplace. sloanreview.mit.edu/article/the-...
In the past year, emotional labor at work grew for nearly 59% of women. It’s taking a toll on them and their employers.