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#CBMinute I just taught my last class for the semester but the topic of everybody asking for feedback came up in our discussion on satisfaction. Rating fatigue. www.nytimes.com/2024/12/05/s...
Dec 6, 2024
Dentists, doctors, professors, dry cleaners: What can’t you rate anymore?
www.nytimes.com
How Online Reviews and Ratings Have Evolved for Customers (Gift Article)
Kristin Diehl