Actually this is even funnier than I thought from the headline. I thought the AI was making shit up but actually it was providing more and more accurate info to drivers, who were then using the info to optimize their driving trips for more deliveries per drive, which made pizzas take longer to get
Elly, a clockwork avian
“A Pizza Hut franchisee claims the chain’s AI-powered delivery system, meant to optimize orders and speed up deliveries, instead backfired and cost it more than $100 million.”
