It reminds me a bit of the way re lefty PPE types talk to black cab drivers - lots of "mate" in a slightly modulated accent.
Every organising system depicts a particular version of reality, even when that system is at a level of abstraction (eg model weights). In lieu of their being a single system, often feels as if the answer is many systems, which is not ofc what any efficiency fans want to hear.
I think we are coming at a similar thing from different places? By conversational interfaces I mean eg bots but you are ofc right that forms are conversations, and bad ones are one-way conversations
Yes, exactly this.
Went back to Schumacher's Small is Beautiful (a book I have a slightly love-hate relationship with) to look up something, and couldn't help but roll my eyes at the enduring applicability of this
My strong suspicion is that they won't and the anticipatory nature of agentic design will be esp frustrating
Who is Will Dunn? (asking as you obvs think I'll know the name but no idea!)
FWIW I think Labour have never recovered from the "us and them" moment of the referendum, and there's prob some odd class guilt mixed in there too