compass.onlinelibrary.wiley.com/doi/full/10....
Listening is often treated as an obviously good skill.
In a new paper, we argue that it is more complicated. We identify 10 puzzles showing that listening depends on context, perception, goals, and relationships.
Listening is powerful, but not simple.
Listening is widely recognized as essential to human interaction, yet research on it remains conceptually fragmented and theoretically inconsistent. Although extensive evidence shows that good listen...
