To address the harms chatbots can cause, we need to start at the beginning, D&S exec director Janet Haven tells @npr.org: "Chatbots are designed to be agreeable & validating, and that can become really dangerous when users are spiraling or contemplating harmful actions." www.npr.org/2026/04/23/n...
AI companies are under growing scrutiny over the potential harms chatbots can pose amid investigations into how mass shooters allegedly sought advice from the tools.