Important thread and paper. This is one of my biggest worries about chatbots, especially when combined with roleplay and any kind of user-chatbot "relationship." And now imagine persuasion for politics and other topics, not just purchasing choices...
Maria Antoniak
Our results show that conversational agents can covertly redirect consumer choices at scale, most users cannot tell when it is happening, and existing transparency mechanisms are insufficient. We call for further regulatory scrutiny and structural safeguards.