"Brewhouse has used an auto-gratuity for some big soccer matches in the past, and Bermudez says that she often removes the charge when asked. But she says that when the charge is removed, those same customers frequently tip more than 20%." www.foodandwine.com/restaurants-...
As World Cup fans descend on U.S. host cities, restaurants are turning to automatic gratuities to ensure servers are paid steady wages amid the influx of international diners. The move is reigniting a...