The NHS is treated more as a political scoreboard than an instrument of health improvement. Hence obsession with highly visible and headline grabbing ‘metrics’ like waiting lists. That hardly correlate with patient experience and falling healthy life expectancy
www.kingsfund.org.uk/insight-and-...
Margot Kuylen and Dan Wellings consider the results of the Health Insight Survey and finds that while waiting times have improved, for many the experience of waiting hasn’t.
