Retailers 100% understand the tradeoff when they replace workers with "self-checkout" systems. It's ridiculous for them to pretend otherwise.
This is a big reason why we should very skeptical of magical-sounding "automation" technology, especially AI. Even when it works, it's at workers' expense.
Representative Ryan Clancy
Feel like you can't replace all your employees with "help yourself" terminals and not expect this result.
