Tired person, fighter. Labor, data, DH, obsolete software, database history, etc. Seeing Like a Supply Chain out Oct 2026: https://yalebooks.yale.edu/book/9780300251449/seeing-like-a-supply-chain/. Speaking for myself, not my employer.
Miriam Posner
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My students often ask about this! Glad to have somewhere to send them.
Every time I call I have to battle my way through an AI-assisted phone tree that keeps looping me back to the beginning, and every person I speak to has no idea what I’m talking about. There’s no one to appeal to. Just hours and hours of my life devoted to this.
I know this is v boring, but I’ve been frustrated almost to tears by GEICO since I got hit by an uninsured motorist two months ago. Every imaginable delay and error, including requiring me to take a day off work to drive to a junkyard in Van Nuys to drop off a title, which they refused to accept.
