"A school is a community where many, often competing, needs must be balanced as equitably as possible - all while keeping within what is financially viable. And nobody likes being told 'no'. So how do we say it and retain respectful relationships?" @nancygedge.bsky.social shares her advice.
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Leaders constantly find themselves having to turn down requests - but there are ways to do this that reduce the likelihood of a breakdown in relationships, writes Nancy Gedge