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In this episode of the VoxDev Talk podcast, Martin Williams, author of REFORM AS PROCESS, explains why even well-intentioned reforms so frequently fall short, and what civil service leaders can do about it. buff.ly/2gXvxe5 #ListenUP
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Why civil service reform fails – and what actually works
Martin Williams draws on over a decade of research across six African countries to explain why civil service reforms so often fall short, and what leaders should do instead.
Columbia University Press