City of Hamilton workers didn't find out about a shooting at their office complex from security — they found out through group chats.
@ericwickham.ca and I investigated why the city's emergency alert system was delayed for @pressprogress.ca
After a shooting at their office building, Hamilton city workers waited nearly an hour to get an emergency alert.
In the aftermath, the city said the system worked "as intended."
(They've since acknowledged room for improvement.)
pressprogress.ca/hamilton-jac...
Emma Arkell
In the aftermath, the city manager said the system worked 'as intended.' The city has since acknowledged room for improvement.
