When Cigna denied Keaton Herzer’s potentially life-saving cancer surgery, he told Instagram— then posted a series of reels showing him on the phone trying to get somebody’s attention at Cigna.
So many calls, many from his hospital bed. (Eventually it worked)
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www.instagram.com/reel/DTguPny...
This is what I spent my time doing today. I called other people too but @cignahealthcare can you plz approve my liver transplant so I can stop bothering poor Rachel. You can stop this any time you want. #cancer #cholangiocarcinoma #transplant #insurance #denialView all 1,647 comments
