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by @jimpick.com
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The third part of my June publishing trilogy—another piece on Dear Old Dad! Happy Father's Day to all who celebrate!!
16h
When my father's dementia made communication difficult, I borrowed a lesson from customer service: smile first.
www.businessinsider.com
I started treating my dad with dementia like a customer. It doesn't always work, but it has helped a lot.
Lawrence Everett Forbes