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Confused by Your Telecom Bills? The CRTC Is Working on a Fix for Canadians The CRTC is launching a public consultation (yes, another one) today with the goal of rolling all of its consumer protection rules into… https://www.iphoneincanada.ca/2026/06/12/crtc-consumer-protection-consultation-2026/

The CRTC is launching a public consultation (yes, another one) today with the goal of rolling all of its consumer protection rules into one unified code covering internet, cellphone, home phone, and TV services. Right now the rules for each of those services exist separately because they were each developed at different times. The problem is that most Canadians bundle these services together, so having four different sets of rules makes things unnecessarily confusing. The CRTC wants to fix that by consolidating everything into a single, easier-to-understand framework that reduces billing surprises and makes it clearer what your rights actually are.