"One man killed himself after being given incorrect information by staff saying he was ineligible for assistance – a mistake exacerbated without a human agent who knew the context of the man’s file".
Latest, by @ntusikov.bsky.social and @bhaggart.bsky.social.
policyoptions.irpp.org/2026/04/carn...
policyoptions.irpp.org
From immigration errors to social-assistance breakdowns, early use of automated systems shows how public services can fail without human judgment.
