New paper in Nature Human Behavior (led by Matan Rubin), where we manipulated the perceived identity of a real-time empathic response to be or AI. We observed a drop in perceived empathy when label was AI, and this effect was mainly driven by emotion.
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Nature Human Behaviour - AI mimics empathy well, but does its empathy feel different? The authors show human empathy has unique value: human-attributed responses are rated as more empathic than...
