Legal obligations aside, companies have a corporate responsibility to make it right for customers if their AI tools fail--Gus Skorburg, professor at the U of Guelph and co-director of U of G's Centre for Advancing Responsible and Ethical Artificial Intelligence.
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A Toronto man says he was shocked and devastated when a BMW dealership revoked an offer to buy back his car, telling him an AI chatbot generated the offer by mistake. The dealership has since reinstat...
