The IT consolidation was coming long before ChatGPT. AI just gave it a narrative. And the people who actually understood the systems? They're updating their LinkedIn.
When it takes a team two weeks to add a button, the problem isn't the button. And the solution isn't AI. I've been there. Literally. A simple button on a screen. Two calendar weeks. And if you're on the outside looking in, you think: what are these people doing all day? Are they incompetent? Lazy? You see a button. You think it's a button problem.