Staff Reporter
THE City of Windhoek has strengthened its cashless municipal bus payment system through a partnership with Standard Bank’s PayPulse platform, aimed at making it easier for commuters to register, manage, and top up their travel accounts while improving accessibility across the city’s public transport network.
The City of Windhoek’s Department of Urban and Transport Planning, in collaboration with Standard Bank (PayPulse), recently hosted an information-sharing session to engage internal stakeholders who interact directly with public transport users.
The initiative forms part of ongoing efforts to enhance the city’s public transport services following the introduction of a fully cashless payment system in August 2025. Under the system, all municipal bus passengers are required to use smart cards when travelling on city buses.
---
Photos: City of Windhoek
---
To further improve convenience for commuters, the PayPulse platform has been integrated into the system, allowing users to manage their bus travel accounts and add funds with greater ease.
According to the City, commuters can top up their bus accounts remotely through their mobile phones or at participating Woermann Brock supermarkets, providing greater flexibility and access to transport services.
The platform has been designed to cater for both smartphone and non-smartphone users, ensuring that all commuters can safely and efficiently manage their transport funds regardless of the type of mobile device they use.
As part of the rollout, the City and its partners will continue conducting public awareness campaigns to educate commuters on how to register and use the platform.
The City said the initiative is expected to improve efficiency, accessibility, and the overall user experience of Windhoek’s municipal bus service while supporting the continued transition to digital payment solutions.
The post City of Windhoek expands cashless bus payment system through PayPulse partnership appeared first on Informanté.
