I was very unlucky in that the very first thing I ever heard about The Pitt was how awful some of its fans were being to Isa Briones while she was trying to perform on Broadway.
Bill Mudron
I also think that viewers who might have been drawn to pieces of a franchise are being repelled by the noisy toxicity of fandom and the claiming of nerd spaces by the worst and most annoying culture warriors. Why wouldn't you just watch The Pitt instead?