Institute for Public Management & Governance,
at Vienna University of Economics and Business
Public Management & Governance
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Citizen science in management research: Practical insights from the Volunteer Environment Check (VEC)
openjournals.wu.ac.at/ojs/index.ph...
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Public Management & Governance
In this article, we report on our findings from this citizen science pilot project and provide recommendations for practitioners and social science researchers who plan to conduct research in a similar manner.
#CitizenScience
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Moreover, we developed a semi-automated reporting system using Qualtrics and R Quarto, and we organized interactive citizen science workshops to discuss findings in detail with representatives of participating organizations.
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We developed and pilot-tested the Volunteer Environment Check ( #VEC ) to address the dual challenge of (1) resource-constrained civil society organizations needing evidence-based volunteer management practices and (2) academic researchers seeking reciprocal engagement with practitioners.
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Further developing this approach can enable managers to identify which dimensions of volunteer satisfaction require targeted action within their unique organizational contexts.
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the Volunteer Environment Check ( #VEC ) is a tool that employs a citizen science approach to bridge the gap between academic evidence and organizational practices. Collaborating closely with 20 civil society organizations, we designed and administered a survey to volunteers.
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Our main insights can be summarized as follows: participating organizations have been empowered to shift from undirected improvement initiatives toward evidence-informed strategic priorities.
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Beyond immediate organizational learning, our pilot study also demonstrates the viability and scalability of citizen science approaches to support the improvement of third-sector #management and #governance.
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Finally, #critical self-reflection has helped us identify further opportunities for scaling and scope growth in applying a citizen science approach in management studies and in social sciences in general.
#SocialSciences
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