Just out in @pmreview.bsky.social! We explore #noise, #bias & #discretion in street-level bureaucracy, revealing major inconsistencies in seismic controls. Noise matters for public administrations—Time to improve decisions! Read it Open Access here: www.tandfonline.com/doi/full/10....
Street-level bureaucrats play a crucial role in translating policy statutes into services to citizens, but their discretion can have positive and negative impacts. This article examines noise – unw...
